Terms and Conditions

Our General Terms and Conditions of Business and Delivery

General Terms and Conditions of Business and Delivery

1. Conclusion of contract

1.1 All agreements, amendments to agreements and legally binding declarations between stuck ag and the Customer must be made in writing in order to be valid. Any waiver of this requirement for written form must itself be made in writing. Any electronic transmission of communications in the form of email shall be deemed to comply with the written form required by this clause.

1.2 The contract between the Customer and stuck ag is concluded at the moment that the order confirmation or the goods are sent by stuck ag.

1.3 If stuck ag has modified essential or minor points of the order in its order confirmation and the Customer does not agree to accept these changes, the Customer must notify stuck ag of this in writing immediately. This notification must be received by stuck ag within 5 working days after receipt of the order confirmation by the Customer, otherwise the contract shall be deemed accepted in accordance with the content of the order confirmation deviating from the order.

2. Application to future deliveries to the same Customer

These General Terms and Conditions of Delivery shall also apply to all future deliveries by stuck ag to the same Customer, even if no further explicit reference is made in a later contract between stuck ag and the Customer.

3. Scope of service

3.1 The scope of a delivery (quality and quantity) results only and finally from the order confirmation, including any annexes if these are declared an integral part of the order confirmation.

3.2 Excess or short deliveries up to 10% are permissible. stuck ag will invoice the amount actually delivered.

4. Terms, inspection and approval of delivery

4.1 The delivery date does not apply as an expiry date, and there is no fixed date transaction.

4.2 Delivery dates may only be postponed by mutual written agreement. Postponements of delivery dates requested by the Customer may only be granted on an exceptional basis. The resulting costs incurred by stuck ag must be borne by the Customer.

4.3 Delivery is EXW Hochdorf (Incoterm 2010).

4.4 The Customer shall inspect the delivery within 8 days of acceptance. The Customer must report any defects immediately upon discovery. Otherwise, the delivery shall be considered approved.

5. Prices and other costs

5.1 The confirmed prices are net prices excluding value added tax.

5.2 Costs of producing custom implements (e.g. tools, moulds) needed to perform the delivery shall be borne by the Customer and charged additionally.

6. Payment terms

The Customer must pay invoices of stuck ag without any discounts from the invoice date, unless otherwise agreed. Failure to comply with a payment deadline entitles stuck ag to retain any deliveries owed to the Customer until all outstanding invoices have been paid, but does not release the Customer from their commitment to purchase.

7. Returns

Only whole, untrimmed 25 m rolls or entire packaging units can be returned, in perfect condition, against credit of the value of goods. Individual production of custom frames, parts, rings etc. cannot be returned.

8. Ownership of Customer-specific moulds and tools

Moulds and tools remain in our ownership and possession even in the case of partial or total cost sharing by the Customer, and we are under no obligation to hand over these moulds and tools. We do commit to using these moulds and tools exclusively for the Customer concerned, however, and to treating and storing them carefully. Costs resulting from any use and wear shall always be borne by the Customer. These moulds and tools shall be stored at our expense for 5 years after their final use.

9. Substitution/use of third parties

stuck ag is authorised to use third parties to prepare a delivery without the consent of the Customer or to transfer preparation to third parties.

10. Warranty

10.1 stuck ag warrants defect-free delivery, i.e. it assures that the delivery has the characteristics and meets the quality requirements as expressly stated in the order confirmation and in any annexes mentioned therein as integral components.

10.2 Whether the delivery is suitable for a specific purpose is to be examined and decided by the Customer, unless expressly agreed otherwise. The sole responsibility for the results obtained from the use of the delivery lies with the Customer.

10.3 stuck ag has the right to repair or subsequent delivery at its discretion.

10.4 The warranty obligation of stuck ag ends 12 months after handover of the delivery. Upon termination of the warranty obligation, any warranty claims due to defects in the delivery expire.

11. Liability of stuck ag

11.1 If a delivery is delayed or made impossible due to difficulties in the procurement of materials, problems with a supplier of stuck ag or machinery failure, fire, absence of a specialist etc. at stuck ag, a subcontractor of stuck ag or a third party pursuant to section 9, stuck ag shall be liable to the Customer for any resulting damage, in the case that it can be fairly accused of deliberate or grossly negligent conduct.

11.2 stuck ag is liable to the Customer up to the value of the delivery in accordance with the order confirmation for all direct damages other than those mentioned in section 11.1 for which stuck ag is directly culpable. stuck ag is liable for any further direct damages if it can be fairly accused of intentional or grossly negligent conduct.

11.3 As far as legally permissible, stuck ag excludes any further liability.

12. Property rights

The manufacture of deliveries made by stuck ag according to drawings or models supplied by the customer is subject to the condition and assumption that the customer owns the corresponding rights. If stuck ag is nevertheless prosecuted for infringement of third-party property rights, the Customer must indemnify it completely.

13. Severability clause

Should a provision of these General Terms and Conditions of Delivery or an agreement concluded between stuck ag and the Customer prove to be wholly or partly ineffective, the Parties shall replace this provision with a new agreement that approximates its legal and commercial success as closely as possible.

14. Place of jurisdiction and applicable law

14.1 The exclusive place of jurisdiction shall be the registered office of stuck ag in Hochdorf.

14.2 Swiss law shall apply to the exclusion of the Vienna Convention of 11 April 1980.

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